For all transactions carried out in the web catalog of VieYora, the following general terms and conditions of sale apply.

All orders placed on this website imply the unconditional and irrevocable acceptance of these conditions by the customer.

Article 1: Purpose

This agreement is a distance selling contract that defines the rights and obligations of the parties in relation to the sale of IPTV products over the Internet through our shop.

Article 2: Price

The prices of our products include all taxes (VAT and other applicable taxes on the day of the order), unless otherwise stated.

VieYora reserves the right to change its prices at any time. However, the product will be invoiced based on the price in effect at the time of order confirmation and subject to availability.

Article 3: Orders

You can place an order:

Please specify the chosen methods, for example:

• On the Internet: www.vieyora.com
• Via WhatsApp, Monday to Sunday, 24/7

Article 4: Confirmation of Your Order

Any order placed on the website www.vieyora.com implies acceptance of these general terms and conditions.

Any order confirmation signifies your full acceptance of these general terms and conditions of sale, without exception or reservation.

All data provided and recorded confirmations will serve as proof of the transaction.

You declare that you have full knowledge of this.

A summary of your order information and these general terms and conditions will be sent to you in PDF format via email upon request.

Article 5: Payment

To pay for your order, you choose from the payment methods offered by VieYora on the payment page.

In this case, the transaction will be debited immediately from your account upon confirmation of shipment.

The consumer guarantees VieYora that they have the necessary authorization to use the selected payment method when validating the order form.

In the case of payment by credit card, the provisions relating to fraudulent use of payment methods, as stipulated in the agreements between the consumer and the card issuer, apply.

By confirming your order, you agree to pay the indicated price.

Article 6: Availability

Our products are offered as long as they are visible on the website www.vieyora.com and within the limits of available stock.

If a product is unavailable after your order, you will be informed by email. Your order will be automatically canceled and no bank charges will be applied.

Article 7: Delivery

Products are delivered within the timeframe indicated on the order confirmation page to the email address or phone number (WhatsApp) provided during the order process.

In case of delivery delay, you will receive an email informing you of any impact on the delivery time indicated.

Article 8: Warranty

All our products benefit from the legal guarantee of conformity and the warranty against hidden defects. In case of non-conformity, a refund may be issued.

All complaints and refund requests must be sent by email within 48 hours after delivery.

Article 9: Archiving of Evidence

VieYora archives orders and invoices on a reliable and durable medium constituting a true copy in accordance with civil law.

Article 10: Force Majeure

VieYora is only responsible for fulfilling its obligations unless prevented by an event of force majeure